Frequently Asked Questions
If you have any questions, check here first. If you can't find your answer, please reach out to us!
Laundromat FAQ
We are open 24 hours a day, everyday.
Yes. We have friendly, helpful attendants from 9:00 a.m. - 6:00 p.m.
We are a coin store. Our machines take quarters.
Yes, we have large and extra-large machines that can wash bulky items like comforters and sleeping bags.
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 9:00 a.m. - 6:00 p.m.
We use only premium brand products, and we offer alternatives such as free & clear detergent for people with sensitive skin and allergies, and also a vegan all natural choice. You can also upgrade to such products as Tide, Downy and Bounce.
Our wash and fold service only costs $1.00/lb. If you need it back the same day it is $1.25/lb. and must be dropped off no later than 10:00 a.m.
Our wash and fold minimum is 25 pounds.
Wash and fold orders are done in 24 hours. You will receive a text message when your laundry is ready for pick up.
No, we never wash your clothes with anyone else's.
Pickup and Delivery Questions
We offer pickup and delivery laundry services Monday - Friday, from 8:00 am to 6:00 pm.
If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.25 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $1.50 a pound.
Yes, there is a 25 pound minimum order.
Just click on the "Schedule a Pickup" button and input your information. It usually takes less than two minutes.
Your clean laundry will be returned in 48 hours.
You do not. When you place your order, put in the driver's notes where you will be leaving your laundry so we know where to find it.
When you place your order there is a section called "Preferences". You can let us know there if you have any special instructions.
There is not! You can cancel your service at any time.
We will ask for your credit card information when you place your order. Your card will not be charged until your laundry is finished.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can go into your account and suspend service until you return.
